Featured Vacation RentalBeautiful River Home, Rustic Retreat
This beautiful home has breath taking views of the North Santiam River.
Terms and Conditions
Terms and Conditions
1. CHECK IN AND OUT TIMES:
Check-in is at 4 p.m. or after.
Check-out is at 11 a.m. sharp.
*A late check-out will result in a $50/hr fine.
Guests must vacate the property by checkout time at the end of their scheduled reservation. Guests who arrive before the 4 p.m. checkout time are not guaranteed that the property will be ready for occupancy and will not be allowed in the rental if housekeeping is there preparing the home for your occupancy.
2. RESERVATION DEPOSIT PAYMENT:
A reservation deposit payment of 50% of the entire rental fee is required and must be paid at time of booking. The balance of the reservation will be due 30 days prior to arrival unless the reservation is made within 30 days of the check-in date, at which time the total amount is due at time of reservation.
3. SECURITY/DAMAGE DEPOSIT:
The security/damage deposit is to ensure compliance with the terms of occupancy. The security/damage deposit is held until determination of condition and content of rental property upon checkout. Security/damage deposit will be sent within 15 days of departure in the form of a company check or via credit card provided there are no charges pending. Charges are assessed to cover damage, cleaning and unnecessary service calls. Please report any problems or damages observed in the rental property upon check in. Unreported problems and/or damages are assumed to have occurred during occupancy and guest shall be held responsible for those damages.
4. PAYMENT/BALANCE DUE:
50% of the remaining balance is due within 30 days of the initial reservation deposit. The reservation may be cancelled without further notice if the final payment is not made to AVH by the arranged due date. Final payments are due no later than 60 days prior to arrival date.
5. CLEANING FEE:
All AVH properties require departure-cleaning services. Guests are responsible for leaving the property in good order before departure for the next guests. Guests must leave all doors and windows locked upon checkout. With limited time between guest reservations, we ask that you leave the home in the order that you found it.
In the event of a cancellation more than 30 days prior to arrival, AVH reserves the right to retain a $100.00 cancellation fee for any reservation from the deposit. Current forfeiture policy is:
Cancellation: The applicable portion of the cancellation policy is dependent upon the time of
a) If a reservation is cancelled 30 days (45 days for holiday periods) or more prior to your check-in date, a $100.00 cancellation fee will be made against the credit card on file.
b) If a reservation is cancelled less than 30 days but more than 14 days (less than forty-five (45)days but more than 30 for holiday periods) prior to the stay, an amount equal to ½ the rent and a cancellation fee of $100.00 will be made against the credit card on file. Unless the reservation (in the same unit) is rescheduled within 30 days or the unit is re-rented for the cancelled time period. If a rescheduled reservation is cancelled at anytime, all funds will be forfeited.
c) If a reservation is cancelled 14 days or less (30 days or less for holiday periods)
prior to the stay, all of the funds collected are forfeited unless a reservation (in the
same unit) is rescheduled within 90 days or the unit is re-rented for the cancelled
time period. If a re-scheduled reservation is cancelled at anytime, all funds will be
AVH reserves the right to vary the cancellation policy in special circumstances.
7. MINIMUM STAY:
Our vacation rentals require a 2 night minimum unless otherwise stated.
NO smoking inside any of the vacations homes or buildings. No exceptions.
9. MAXIMUM OCCUPANCY:
Exceeding the maximum occupancy will result in a fine and/or you will be asked to immediately leave the premises with no refund.
10. LOST AND FOUND:
AVH is not responsible for any lost, stolen or damaged personal items. Any lost and found items will be held by AVH for 30 days from the date that the item was found. Guests will pay for all shipping and handling charges to AVH to return items. Any items that are not claimed within the 30 day period will be donated or disposed of.
Pets are on a per property basis. If pets are allowed, there is a non refundable fee of $50 per pet per stay. If pets are allowed, guests must abode by all local pet regulations and leash laws. AVH reserves the right to charge guest’s security deposit or bill guest for any pet related damage or cleanup of pet debris upon departure. If pets are NOT permitted and evidence of a pet will result in an additional cleaning fee and fined for any damage.
If you would like to request any exceptions to our Terms and Conditions listed above, you may do so by contacting our office (503-897-6500) before your reservation check in date.